State Farm® Insurance Agent Susan Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Crystal
January 23, 2025
"Andres has always been very helpful with answering my questions and making any necessary adjustments to my policies, as needed. His patience, expertise, and willingness to explain things is very much appreciated! Many blessings to him!"
"Crystal~ Thank you so much for your kind words and for taking the time to leave such a positive review! We're thrilled to hear that Andres has been able to assist you effectively and address your needs. Your satisfaction is our top priority, and it's wonderful to know that Andres has been instrumental in providing you with the support you need. If you have any more questions or require further assistance, please don't hesitate to reach out. We're always here to help! ~Susan"
Jacob Harrison
January 16, 2025
"Andres helped me out greatly and took care of everything I needed done."
"Jacob~ Thank you so much for your kind words and positive review! We're thrilled to hear that Andres was able to assist you and meet all your needs. Our team strives to provide excellent service, and it's always rewarding to know we've succeeded. If you need any further assistance in the future, please don't hesitate to reach out.~ Susan"
Jean Bagga
January 14, 2025
"I received great customer service and awesome pricing from Edna with State Farm, who quoted me much lower than my previous insurance company on our 3 vehicles. I highly recommend State Farm!"
"Jean~ Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with Edna and that we could provide you with competitive pricing for your vehicles. Your recommendation means a lot to us. If you ever need any further assistance, please don't hesitate to reach out. Welcome to the State Farm family! ~Susan"
Wendy Knapp
January 14, 2025
"Very friendly and professional named Andres helped me with my needs and quickly accomplished. Thank you!"
"Wendy~ Thank you so much for your kind words! We're thrilled to hear that Andres provided you with friendly and professional service, and that he was able to quickly meet your needs. We appreciate your feedback and look forward to serving you again in the future! ~Susan"
Janet Deckard
January 13, 2025
"Everyone in this office is kind and helpful. They always meet and/or exceed my expectations!"
"Janet~ Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Meeting and exceeding your expectations is always our goal, and your feedback truly motivates us to keep up the good work. We look forward to assisting you again in the future! ~ Susan"
David Rodriguez
January 13, 2025
"Very helpful and excellent customer service"
"David~ Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service helpful and excellent. Our team is dedicated to providing the best experience possible, and your kind words mean a lot to us. If you ever need any further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! ~ Susan"
Javier Rivas
January 13, 2025
"I felt like being at home with Edna assistant and professional service. Thanks state farm"
"Javier~ hank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Edna's assistance and professional service made you feel at home. At State Farm, we strive to provide exceptional service and support, and it's always rewarding to know we've met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help! ~ Susan"
steven sudbrink
January 12, 2025
"Excellent agent and customer service"
"Steven~ Thank you so much for your kind words and for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our agent and customer service team. Providing exceptional service is at the heart of what we do, and it’s always rewarding to hear that our efforts are appreciated. Your feedback motivates us to continue striving for excellence in everything we do. If you ever need assistance again or have any questions, please don’t hesitate to reach out. We look forward to serving you in the future! ~Susan"
Mike Reinmund
January 7, 2025
"Andrew and their Team at Susan Collins are great! Excellent service with a needed HO4 Policy fast. They delivered"
"Mike~ Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Andrew and our team at Susan Collins. Providing excellent service and meeting your needs promptly is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out.~ Susan"
Adriano Lopes
January 7, 2025
"Like a good neighbor for sure , Jaslile was so friendly, professional, knowledgeable, courteous and efficient , great customer service all around,thank you so much ."
"Adriano ~ We're delighted to hear that Jasline provided you with friendly, knowledgeable, courteous, and efficient service! Thank you for your kind review of Susan Collins State Farm Agent! We look forward to your next visit with us! ~ Susan"
irma rivero
January 6, 2025
"Jasmine was very understanding of my needs and wants. Very respectful . 😊"
"Irma~ Thank you so much for your kind words! We're delighted to hear that Jasline was able to meet your needs and expectations. Providing respectful and understanding service is very important to us. We look forward to assisting you again in the future! 😊 ~Susan"
Debbie Graber
January 6, 2025
"Excellent Service - consisently with Jasline"
"Debbie~ We are so glad you chose State Farm and continue to have excellent service with Jasline. We appreciate your business very much! If you have any other insurance needs, please don't hesitate to contact us! ~Susan"
Rodney Rodriguez
December 26, 2024
"Very knowledgeable person, easily transferred policies"
"Rodney~ Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you found Gisela to be very knowledgeable and that the policy transfer process was smooth and efficient. Your feedback is greatly appreciated and encourages us to keep up the good work. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. ~Susan"
Basil Manning
December 24, 2024
"Edna was great! She went over each of our policies making sure we had all the right coverage and discounts. State Farm always come through for my family when needed. Thanks Susan Collins and staff!"
"Basil~It sounds like you had a positive experience with Edna and the team at State Farm. It's great to hear that they took the time to review your policies and ensure you have the right coverage and discounts. Customer service and attention to detail are important, especially when it comes to insurance. If you have any other questions or need further assistance, feel free to ask! ~Susan"
Simon Anderson
December 20, 2024
"I spent the greatest 5 HOURS OF LIFFEEEE WITH EDNA! She really helped me out. I thought I got scammed… turned out my dealership weren’t the smartest of people when it came to paperwork. Edna really helped me out of a sticky situation. Appreciate her lots! (also bigg thanks from Kayla… she’s still searching for a car.) 🎯🫡🥇"
"Simon~Thank you so much for your glowing review! We're thrilled to hear that Edna was able to turn your situation around and provide the assistance you needed. It's always our goal to ensure our customers feel supported and satisfied. Edna will be delighted to hear your kind words. Please extend our thanks to Kayla as well. Your appreciation means the world to us, and we look forward to serving you and Kayla again in the future. ~ Susan"
Kat H
December 20, 2024
"Andres was a huge help in getting me set up with car insurance for my car. He was informative and helpful and pleasant to work with."
"Kat~Thank you for sharing your positive experience with us! We're delighted to hear that Andres was able to assist you in setting up your car insurance. It's wonderful to know that he was informative, helpful, and pleasant to work with. Your feedback is greatly appreciated, and we will make sure to pass on your kind words to Andres. If you have any further questions or need additional assistance, please don't hesitate to reach out. ~ Susan"
pastor guillermo
December 20, 2024
"Excelente"
"Pastor~Thank you so much for your glowing review! We truly appreciate you taking the time to share your positive experience with us. It’s wonderful to hear that you are satisfied with our services and that we have been able to meet your insurance needs. At Susan Collins State Farm Agency, we strive to provide exceptional customer service and comprehensive coverage tailored to each individual. Your feedback reinforces the hard work we put into ensuring our clients are well taken care of. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help. Thank you once again for your kind words and for choosing Susan Collins State Farm Agency! ~Susan"
Tracy Holliday-White
December 20, 2024
"I contacted State Farm Susan Collin’s Office to obtain New Auto Insurance along with adding on my son to the policy. Andres took my call when I called and he was exceptional. He took his time to give me all discounts possible for an affordable coverage and was extremely polite and professional. Best Experience Ever! Thank you Andres."
"Tracy~ Thank you so much! We're thrilled to hear about your exceptional experience with Andres. He’s a great asset to our team, always going the extra mile for our customers. We appreciate your trust in us for your insurance needs! -Susan"
Donald Chester
December 17, 2024
"Susan Collins office is always very professional and thorough. it’s always painless when dealing with them I really appreciate their attention to detail and speedy follow through."
"Donald~Thank you so much for taking the time to share your positive experience with Susan Collins' office. We are thrilled to hear that our professionalism, thoroughness, and attention to detail have met your expectations. Our team strives to ensure that every interaction is as seamless and painless as possible, and your kind words affirm that we are on the right track. We truly appreciate your feedback and look forward to continuing to provide you with excellent service. If you ever have any questions or need further assistance, please do not hesitate to reach out. ~ Susan"
Marjorie Boilesen
December 16, 2024
"Edna was extremely helpful, patient and effective throughout the entire process of getting my car insurance with State Farm. Excellent service!! Would recommend this to anyone trying to get great insurance with affordable price. 10/10 - Thank you so much Edna!!!"
"Marjorie~It sounds like you had a fantastic experience with Edna at State Farm! It's always great to hear about excellent customer service. If you want to make sure that Edna and her managers know about your positive experience, you might consider leaving a review on State Farm's website or their social media pages. Positive feedback like yours can be very encouraging and helpful for both the employee and potential customers. ~Susan"
X
December 13, 2024
"As usual, another positive, effortless, and informative experience with the agents here. Today, I worked with Andres who made the process very smooth."
"X~Thank you so much for your kind words! We're thrilled to hear that you had another positive and effortless experience with our team. Andres will be delighted to know that he was able to make the process smooth for you. We always strive to provide the best service possible, and your feedback is greatly appreciated. Looking forward to assisting you again in the future! ~ Susan"
Mahi Shah
December 13, 2024
"Andrew was incredibly helpful and cheerful! He made the process of getting renter's insurance easy and stress-free. Highly recommend!"
"Mahi~Thank you so much for your kind words! We're thrilled to hear that Andrew provided you with excellent service and made the process of getting renter's insurance easy and pleasant. We appreciate your feedback and look forward to assisting you with any future needs! ~Susan"
Gregory Vazquez
December 12, 2024
"Edna provided great service with a lot of guidance thru claim process and explained the questions i had with simplicity and accuracy. Even offered options for my needs."
"Gregory~ Thank you so much for sharing your positive experience with Edna! We're delighted to hear that she provided excellent service, offering guidance throughout the claim process and addressing your questions with clarity and precision. It's wonderful to know that she could also present options tailored to your needs. Your feedback is greatly appreciated, and we will make sure to pass along your kind words to Edna. If you have any further questions or need additional assistance, please don't hesitate to reach out. ~ Susan"
Nef Martinez
December 10, 2024
"As a new policy holder, Gisela has been a refreshing agent representative to deal with. Not only was she quite informative, she answered my questions patiently and clearly. Unlike others who can’t take the time and just send me to their website. Additionally her follow-up has been encouraging. It feels like business the way it used to be. Thank you! Nef"
"Nef~Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Gisela has made such a strong impression as your agent representative. Providing informative, patient, and clear assistance is exactly what we strive for, and it’s wonderful to know that Gisela has exemplified these qualities. Your feedback about her encouraging follow-up and personal touch is greatly appreciated, as it reflects our commitment to delivering excellent customer service. We are grateful for your kind words and for choosing us as your insurance provider. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your review! ~Susan"
Pastor Rodriguez
December 10, 2024
"Muy amable y eficiente muchas gracias"
"Pastor~ Thank you so much for your kind words! We’re thrilled to hear that you found our service friendly and efficient. Your feedback is incredibly valuable to us, and it’s wonderful to know that we were able to meet your expectations. Please don’t hesitate to reach out if there’s anything else we can assist you with. We look forward to serving you again in the future!~ Susan"