State Farm® Insurance Agent Susan Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gail Rocca
December 19, 2025
"I spoke with Karen today. She was very helpful, patient, concise .She explained every detail very clearly. I feel safe in knowing I’ve gotten the best service possible and if I ever need help again, Karen is the person that I would call.."
"Thank you, Gail for your kind review! Karen is our newest Team Member and we are very proud to have her on our team. We are glad you feel the same! We appreciate your business and your longevity! Take care and thanks again! Susan Collins"
Leonilda Franceschi
December 17, 2025
"Good customer service thank you very helpful"
" Leonilda~Thank you so much for your kind words! We're glad to hear you found our customer service helpful. If you need anything else, please don't hesitate to reach out. We appreciate your support! ~Susan Leonilda~ Thank you so much for your wonderful review! We're delighted to hear you found our prices reasonable and truly appreciate your positive feedback. We look forward to serving you again soon! ~Susan "
Sam Shalhout
December 16, 2025
"Carmen is "My Savior". Not just mine, our clients as well! If you need anything: go, see her. Trust me, she will get what you need, ASAP and will take the time to ensure the fairest prices in town!"
"Sam~ Thank you so much for your kind words about Carmen! We couldn't agree more—she truly is a savior to both our team and our clients. Carmen is dedicated to making sure everyone gets what they need quickly and at the fairest prices possible. We’re grateful to have her, and we appreciate your trust and recommendation! ~ Susan "
s p
December 13, 2025
"Called to let me know that my rates went down , and informed me of other offers they have , really friendly. Good job."
"SP~ Thank you so much for your kind words! We're glad to hear you had a positive experience and that our team could help you with better rates and new offers. Your satisfaction is our top priority, and we appreciate your feedback. If you have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for choosing us! ~ Susan"
Rossanna Ralph
December 12, 2025
"Excellent and professional care by Agent Carmen"
"Rossanna~ Thank you so much for your kind words! We’re delighted to hear that you received excellent and professional care from Carmen. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need any further assistance, please don’t hesitate to reach out! ~ Susan"
R T
December 10, 2025
"Oh my goodness, the car insurance here in Florida is wild! State Farm is wonderful. Ryan helped me get better coverage than what I’ve had at Geico. I appreciated his time and help - and to now pay less for more. That’s rare!"
"RT ~ Thank you so much for your kind words! We’re thrilled to hear that Ryan was able to help you find better coverage at a lower price. We know how challenging car insurance can be in Florida, so it’s wonderful to know you felt supported throughout the process. We appreciate your trust in State Farm and look forward to continuing to serve you! ~ Susan"
Omar Mubarez
December 8, 2025
"Andres was great helped a lot"
"Omar~ Thank you so much for your kind words! We're delighted to hear that Andres was able to help you and make your experience a positive one. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback! ~ Susan"
Carter Dabney
December 5, 2025
"Ryan was super accommodating and was able to save me money."
"Carter~ Thank you so much for your kind words! We're delighted to hear that Ryan was able to accommodate your needs and help you save money. We appreciate your feedback and look forward to serving you again in the future! ~ Susan"
Mahal Lee
December 5, 2025
"It’s been a great experience working with Ryan at State Farm. As a new customer I appreciate the transparency, professionalism, and patience provided to me. They were able to get me a really great rate for my home and auto insurance. My previous company that I was with for years kept hiking up my rates and even though I’ve had no claims filed. With State Farm I’m receiving more coverage at a way better rate and I’m so thankful!"
"Mahal~ Thank you so much for sharing your experience! We're thrilled to hear that Ryan was able to provide you with transparency, professionalism, and patience as you transitioned to State Farm. It's wonderful to know you received better coverage at a great rate, and we truly appreciate your trust in us. We're grateful to have you as part of the State Farm family and look forward to continuing to serve your insurance needs for years to come! ~ Susan"
Marie Robert
December 5, 2025
"Ryan was amazing to work with! He helped me with both my car insurance and renters insurance, and he was extremely knowledgeable throughout the whole process. He took the time to explain everything clearly, answered all my questions, and made sure I fully understood my options. On top of that, he found me the best deal, which I really appreciate. The whole experience was smooth, easy, and stress-free thanks to him. Highly recommend Ryan for anyone looking for great service and great rates!"
"Marie~ Thank you so much for your wonderful review! We're thrilled to hear that Ryan provided such knowledgeable and attentive service, making the process smooth and stress-free for you. It’s great to know he helped you find the best deals and took the time to ensure you felt confident about your options. We truly appreciate your recommendation and look forward to serving you again in the future! ~ Susan"
Dyanie Canet
December 4, 2025
"Jasline was soo helpful. Very appreciative of all her help!"
"Dyanie~ Thank you so much for your kind words! We're thrilled to hear that Jasline was able to assist you and make your experience a positive one. We truly appreciate your feedback and will be sure to pass along your thanks to her. If you need anything else, please don't hesitate to reach out! ~ Susan"
Dylan Halbach
December 3, 2025
"I was with USAA for 11 years and Ryan was able to get me a better price in only a couple minutes. Much friendlier too. Super professional and easy to make the change. Glad to be doing my business with State Farm now"
"Dylan~ Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Ryan was able to help you find a better rate and make the switch to State Farm so seamless. Providing friendly, professional service is our top priority, and we're grateful to have you as part of our State Farm family. If you ever need anything or have any questions, we're always here to help. Welcome aboard! ~ Susan"
David Chacon
December 3, 2025
"Andres was very professional and made sure I was notified of my billing decrease!"
"David~ Thank you so much for your kind words! We’re thrilled to hear that Andres provided you with professional service and kept you informed about your billing decrease. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience! ~ Susan"
Luis E Hernandez
December 2, 2025
"Gisela was very professional ,knowledgeable and helpful."
" Luis~ Thank you for your wonderful feedback! We’re delighted to hear that Gisela was professional, knowledgeable, and helpful during your experience. We appreciate your kind words and will be sure to share them with her. Thank you for choosing us! ~ Susan Luis, Good morning and thank you for such nice comments regarding the Insurance Services you received from Gisela in my agency. She has nearly 30 years' worth of experience with State Farm and is extremely knowledgeable. We are proud to have her representing the Susan Collins - State Farm Agency brand! We are glad to be handling your Auto and Property Insurance needs! Thank you for your business, the kind review and best wishes to you for a wonderful 2023! Take care, Susan Collins"
Salinas Speedway
December 1, 2025
"Excelente en solo 35 minutos tenia seguro."
"Salinas Speedway~¡Muchas gracias por tu comentario y por confiar en nosotros! Nos alegra saber que tuviste una experiencia rápida y satisfactoria. Si necesitas algo más, no dudes en contactarnos. ¡Estamos para ayudarte! Thank you so much for your comment and for trusting us! We're happy to know you had a quick and satisfying experience. If you need anything else, please don’t hesitate to contact us. We’re here to help! ~ Susan"
lalta ballie
November 28, 2025
"Excellent and professional service from Leriam!"
"Latla ~ Thank you so much for your kind words! We appreciate your feedback and are thrilled to hear that Jasline has been helpful and professional in assisting you and your family. It's always a pleasure to work with amazing customers like you. If you have any further questions or need any more assistance, please don't hesitate to reach out. We look forward to serving you again in the future! ~ Susan"
Alex Alvarez
November 24, 2025
"I had some policy questions and needed help opening a claim and Jasline was amazing!!!! So friendly and answered all of my questions. Highly recommend State Farm."
"Alex~ Thank you so much for your wonderful review! We're thrilled to hear that Jasline provided you with excellent service and was able to assist with your policy questions and claim. Your recommendation means a lot to us, and we're grateful to have you as a valued State Farm customer. If you ever need anything else, please don't hesitate to reach out! ~ Susan"
Eric Rodriguez
November 21, 2025
"Ryan Rivera Cruz the representative for Susan Collins Agency did an amazing job. He was very thorough and informative. I would highly recommend Ryan and Susan Collins State Farm Agency. If you're looking to save money on insurance, look no further than Susan Collins State Farm Insurance Agency."
"Thank you so much, Eric, for your kind words and for taking the time to leave this wonderful review! We’re thrilled to hear that Ryan provided you with thorough and informative service. Our team at Susan Collins State Farm Agency is committed to helping our clients find the best coverage and savings possible. Your recommendation means a lot to us. If you ever need anything in the future, please don’t hesitate to reach out! ~ Susan"
Nkosentsha Mthethwa
November 20, 2025
"Very friendly and good adviser."
"Nkosentsha~ Thank you so much for your kind words! We're glad to hear you had a positive experience and found our advice helpful. If you ever need anything else, we're always here to help! ~ Susan"
Kiran Maharaja
November 19, 2025
"Jasline at StateFarm office helped me a lot when I requested to add my new car in my current auto policy. She understood my request completely and worked very promptly. Thank you Jasline"
"Kiran~ Thank you so much for your kind words and feedback! We're delighted to hear that Jasline was able to assist you efficiently with adding your new car to your auto policy. Providing prompt and attentive service is our top priority, and it's wonderful to know Jasline made the process easy for you. We appreciate your trust in State Farm and look forward to serving you again in the future! ~ Susan "
Amy E
November 17, 2025
"Andres called to provide an update about the decrease in premium which was good news. I’ve had great service at Susan Collins State Farm agency."
"Amy~ Thank you so much for your kind words! We’re delighted to hear that Andres was able to share some good news about your premium and that you’ve had a great experience with our agency. Providing excellent service is always our top priority. If you ever need anything else, please don’t hesitate to reach out. We appreciate your trust in Susan Collins State Farm! ~ Susan"
Michael G Maldonado
November 12, 2025
"Jasline was so helpful! Answered all my questions and helped me understand my policy. 5 ⭐️!"
"Michael~ Thank you so much for your wonderful review! We're thrilled to hear that Jasline was able to assist you and provide clarity about your policy. Your satisfaction means a lot to us, and we appreciate your 5-star rating! If you have any more questions in the future, we're always here to help. ~ Susan"
Suleyma Bolano
November 11, 2025
"I had a great experience today with Jasline. Even though I originally wanted to speak with my usual rep, she went above and beyond to help me. She took the time to listen to all my questions and concerns about my billing and found solutions that actually reduced my monthly premium! Jasline was patient, knowledgeable, and very helpful throughout the entire conversation. I truly appreciate her effort and excellent customer service."
"Suleyma~ Thank you so much for your kind words and for sharing your experience! We’re delighted to hear that Jasline was able to assist you and make a positive impact on your billing concerns. Our team strives to provide helpful, personalized service, and it’s wonderful to know Jasline exceeded your expectations. We appreciate your feedback and look forward to serving you again in the future! ~Susan"
Amy Murphy
November 7, 2025
"Great to work with- we worked with Ryan. He was very thorough, knowledgeable and put in the work to get a great rate for our young driver! Thank you!"
"Amy~ Thank you so much for your kind words! We're thrilled to hear that Ryan was able to assist you and secure a great rate for your young driver. We appreciate your trust in us and look forward to helping you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out! ~ Susan"
N Products
November 5, 2025
"Myself and my fellow policy members are very pleased with Andre’s performance he is able to clearly explain components of our policy."
"N Products~ Thank you so much for your kind words and positive feedback. We’re delighted to hear that Andres was able to clearly explain your policy components and provide you with the support you needed. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. ~ Susan"