Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Todd Swofford

Todd Swofford

March 25, 2025

5  out of  5
rating by Todd Swofford
"Prompt professional service. Excellent experience."
We responded:
"Todd~Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our prompt and professional service. We look forward to serving you again in the future! ~ Susan"
Profile photo of Michelle Concannon

Michelle Concannon

March 21, 2025

5  out of  5
rating by Michelle Concannon
"Gisela Vargas has been such a pleasure to work with. I’m been using her for the last 4 years and she’s been amazing. Very responsive, respectful, and helpful every time I reach out. Highly recommend."
We responded:
"Michelle~Thank you so much for your kind words and for taking the time to leave such a wonderful review! We are thrilled to hear that Gisela Vargas has been a pleasure to work with over the past four years. Gisela prides herself on being responsive, respectful, and helpful, and it's fantastic to know that she has consistently provided you with amazing service. Your high recommendation means a lot to us, and we look forward to continuing to serve you in the future. Thank you again! ~Susan"
Profile photo of Ronald Cooper

Ronald Cooper

March 19, 2025

5  out of  5
rating by Ronald Cooper
"Agent was very courteous, congenial and caring. Agent was very knowledgeable and patient in explaining my benefits and options. This agent is an asset to your company."
We responded:
"Ronald~ It's wonderful to hear that you had such a positive experience with your agent. Their courteous, congenial, and caring nature, combined with their knowledge and patience in explaining your benefits and options, clearly made a significant impact. Agents like this truly are an asset to their company, as they provide exceptional service and support to their clients. If you have any further questions or need additional assistance, don't hesitate to reach out to this agent again. Thank you for sharing your experience! ~ Susan"
Profile photo of Eric Allen

Eric Allen

March 18, 2025

5  out of  5
rating by Eric Allen
"The best insurance agent experience I have ever had. I appreciate the work that you’ve put in to help make my insurance needs seem effortless. Thank you Carmen."
We responded:
"Eric~ Thank you so much for your kind words and for taking the time to share your experience! I'm thrilled to hear that you found our service to be the best you've ever had. It was our pleasure to assist you and make your insurance needs as effortless as possible. Your appreciation means a lot to me, and we look forward to continuing to help you with any future insurance needs. Thank you once again! ~Susan"
Profile photo of Rebecca Coffie

Rebecca Coffie

March 13, 2025

5  out of  5
rating by Rebecca Coffie
"My experience with Carmen was amazing she was able to drop my insurance by $250 a month and answered all my questions with great knowledge. Thank you so much and will be recommending to everyone I know."
We responded:
"Rebecca~ Thank you so much for your kind words! We're thrilled to hear that Carmen was able to help you save $250 a month on your insurance and provide knowledgeable answers to all your questions. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, please don't hesitate to reach out. Thank you again! ~Susan"
Profile photo of Sandra

Sandra

March 12, 2025

5  out of  5
rating by Sandra
"The experience I had with Carmen was very enjoyable, she answered all of my questions with knowledgeable information, she offered many options with the policy. I've recommended Carmen to my family and friends, So with that being said, Thank you State Farm."
We responded:
"Sandra~ Thank you so much for sharing your positive experience with Carmen! We're delighted to hear that she was able to provide you with knowledgeable information and offer various policy options to meet your needs. Your recommendation to family and friends means the world to us. At State Farm, we strive to ensure all our clients receive top-notch service, and it's wonderful to know that Carmen exceeded your expectations. Thank you once again for your kind words and for choosing State Farm. If you ever have any further questions or need assistance, please don't hesitate to reach out. ~Susan"
Profile photo of Carmen Rodriguez

Carmen Rodriguez

March 10, 2025

5  out of  5
rating by Carmen Rodriguez
"Fue muy amable y atenta y aunque soy una persona mayor me tuvo mucha Paciencia. Le estoy muy agradecida."
We responded:
"Carmen~ Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was truly our pleasure to assist you, and I'm delighted to hear that you felt cared for and understood. Your gratitude means a lot to me, and we look forward to helping you again whenever you need it. ~ Susan"
Profile photo of Nathan Winchester

Nathan Winchester

March 10, 2025

5  out of  5
rating by Nathan Winchester
"Andres Garcia and the team at State Farm are very helpful and responsive!"
We responded:
"Nathan~ Thank you for your wonderful review! We're thrilled to hear that you found Andres and our team at State Farm to be helpful and responsive. We strive to provide the best service possible, and your feedback lets us know we're on the right track. If you ever need anything else, please don't hesitate to reach out. ~ Susan"
Profile photo of Nancy Lopez

Nancy Lopez

March 10, 2025

5  out of  5
rating by Nancy Lopez
"Edna Melendez is “Very friendly and professional! They took the time to find me a reasonable auto insurance plan that fit my needs. I appreciate their dedication and will definitely use this agency again!” Let me know if you’d like any tweaks!"
We responded:
"Nancy~ Thank you so much for your kind words about Edna! We're thrilled to hear that you had a positive experience with our agency. Our team is dedicated to providing friendly and professional service, and we're glad we could help you find an auto insurance plan that fits your needs. We look forward to assisting you again in the future! ~Susan"
Profile photo of DORIS KILMER

DORIS KILMER

March 7, 2025

5  out of  5
rating by DORIS KILMER
"The agent was very helpful and explaining everything I have on my policy and gave me information on the discounts."
We responded:
"Doris~ Thank you for your kind words! We're thrilled to hear that one of our agents was able to assist you effectively and provide detailed information about your policy and available discounts. We always strive to offer the best service to our customers. If you have any more questions or need further assistance, please don't hesitate to reach out. ~Susan"
Profile photo of Renee Kirwan

Renee Kirwan

March 6, 2025

5  out of  5
rating by Renee Kirwan
"Andrew and Gisela are top notch over at Susan Collin’s State Farm. They are always pleasant, always professional and work really hard to help their customers. Andrew in particular always comes through for me and makes being a loyal State Farm customer easy- thanks Andrew!"
We responded:
"Renee~Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Andrew and Gisela have provided you with exceptional service. Your feedback is greatly appreciated and will surely motivate our team to continue delivering top-notch support. We value your loyalty and are always here to help. Thanks again for choosing State Farm! ~Susan"
Profile photo of Diego Barreda

Diego Barreda

March 6, 2025

5  out of  5
rating by Diego Barreda
"Muy buen servicio de la Sra Gisella nos orientó de forma precisa y rápida"
We responded:
"Diego~ Thank you so much for your kind words! We're thrilled to hear that Gisela was able to assist you efficiently and accurately. We pride ourselves on providing excellent service, and it's always rewarding to know that we met your expectations. If you need any further assistance, please don't hesitate to reach out. ~Susan"
Profile photo of Ana Serrano

Ana Serrano

March 4, 2025

5  out of  5
rating by Ana Serrano
"Jasline is amazing in this office. We moved here from another state and she made the process of transferring our insurance policies so easy. She explains the process so well and listens to your needs. Highly recommend 😊"
We responded:
"Ana~Thank you, Ana, for your fantastic review! We're thrilled to hear that Jasline made your transition to our office seamless and that she was able to assist you with your insurance policies effectively. We appreciate your recommendation and are here to help with any future needs. Don't hesitate to reach out! ~ Susan"
Profile photo of jose santiago

jose santiago

March 4, 2025

5  out of  5
rating by jose santiago
"Carmen, was very helpful and full of knowledge she truly made my experience easy as can be!!! thank you carmen!"
We responded:
"Jose~Thank you, for your kind words! We're delighted to hear that Carmen was helpful and knowledgeable, making your experience as smooth as possible. We're here to assist with any questions or needs you may have. Feel free to reach out anytime! ~Susan"
Profile photo of lalta ballie

lalta ballie

March 4, 2025

5  out of  5
rating by lalta ballie
"Ms. Edna has always been very helpful and very professional with my family and I. It is always a pleasure working with her."
We responded:
"Latla ~ Thank you so much for your kind words! We appreciate your feedback and are thrilled to hear that Ms. Gisela has been helpful and professional in assisting you and your family. It's always a pleasure to work with amazing customers like you. If you have any further questions or need any more assistance, please don't hesitate to reach out. We look forward to serving you again in the future! ~ Susan"
Profile photo of Joslan Nodiao

Joslan Nodiao

February 28, 2025

5  out of  5
rating by Joslan Nodiao
"Muy buen servicio la señora Gisela, amable y cordial. Resolvió mi solicitud con excelente profesionalidad"
We responded:
"Joslan~ Thank you very much for your feedback! We are very pleased to hear that you had a positive experience with our service and that Ms. Gisela was able to resolve your request professionally. We strive to provide the best possible service to our customers, and your feedback is very valuable to us. We look forward to assisting you again in the future! ~Susan"
Profile photo of oriana juarez ostos

oriana juarez ostos

February 25, 2025

5  out of  5
rating by oriana juarez ostos
"Muy amables, cordiales, respondieron todas mis inquietudes fácilmente y obtuve mi póliza para el carro, de vida y de mi casa con ellos!"
We responded:
"Oriana~ Thank you, Oriana, for your wonderful review! We're delighted to hear that you found our team to be friendly and helpful. It's great to know that we could assist you with your auto, life, and home insurance needs. Please feel free to reach out if you have any more questions or need further assistance. We're here to help! ~ Susan"
Profile photo of AICarrion

AICarrion

February 25, 2025

5  out of  5
rating by AICarrion
"I have been attended by Jasline in various occasions by now and she is sincerely the best always solves my issues, is available and is very thorough with everything without the necessity of selling or pushing any products. It’s really appreciated having someone like that since she listens to her customers needs. Was a breeze working with her!"
We responded:
"AL~ Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Jasline has consistently provided you with excellent service and solutions. Our team strives to offer attentive and customer-focused support, and it's wonderful to know that Jasline embodies these values. Your kind words are greatly appreciated, and we will make sure to pass along your compliments to Jasline. We look forward to continuing to assist you and meet your needs in the future. ~Susan"
Profile photo of Lorna Rodríguez

Lorna Rodríguez

February 18, 2025

5  out of  5
rating by Lorna Rodríguez
"Jasline was really good helping me out switching my car insurance to my nee car. It took just minutes."
We responded:
"Lorna~ Thank you for your kind words and for sharing your experience with us! We're delighted to hear that Jasline was able to assist you efficiently in switching your car insurance to your new vehicle. It's great to know that the process was quick and smooth for you. We appreciate your feedback and look forward to continuing to meet your needs in the future! ~Susan"
Profile photo of C M

C M

February 18, 2025

5  out of  5
rating by C M
"I called today and Jasline was very friendly and helpful. Great customer service!"
We responded:
"C M~ Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jasline provided you with friendly and helpful service. Our team always strives to offer the best customer service, and it's wonderful to know that we're meeting your expectations. We appreciate your feedback and look forward to serving you again in the future! ~Susan"
Profile photo of Amanda Garcia

Amanda Garcia

February 12, 2025

5  out of  5
rating by Amanda Garcia
"Carmen and Carla are amazing ladies they always are so kind and helpful. I know I can count on them to answer all my questions and concerns. Highly recommend!!!!"
We responded:
"Amanda~ Thank you so much for your wonderful feedback! We're thrilled to hear that Carmen and Carla have been able to assist you so effectively. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to them. We strive to provide the best service possible, and it's great to know that we've met your expectations. If you ever need anything else, don't hesitate to reach out. Highly appreciated! ~Susan"
Profile photo of Renee Cingolani

Renee Cingolani

February 12, 2025

5  out of  5
rating by Renee Cingolani
"Edna handled my request efficiently and professionally. She was friendly and a pleasure to talk to."
We responded:
"Renee~Thank you so much for your kind words! We're thrilled to hear that Edna was able to assist you efficiently and professionally. We pride ourselves on providing friendly and exceptional service, and it's wonderful to know that Edna made your experience a pleasant one. We'll be sure to pass along your compliments to her. If you need any further assistance, please don't hesitate to reach out.~Susan"
Profile photo of Rosario Martinez

Rosario Martinez

February 7, 2025

5  out of  5
rating by Rosario Martinez
"Professional service and knowledge five stars"
We responded:
"Rosario~Thank you so much for your kind words and the five-star rating! We're thrilled to hear that you were satisfied with our professional service and knowledge. Your feedback is greatly appreciated, and we look forward to serving you again in the future! ~ Susan"
Profile photo of Robert De Jesus

Robert De Jesus

February 7, 2025

5  out of  5
rating by Robert De Jesus
"The office of Susan Collins handled the process of initiating a policy for my newly purchased vehicle in the nicest of ways. I was helped by Andres Garcia and everything came together beautifully. Everything was processed online, and I didn't need to make a trip to their office. Thank you so much for your efficient service."
We responded:
"Robert~Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our office, and that Andres Garcia was able to assist you so efficiently. We strive to provide convenient and seamless service, and it's great to know that everything came together beautifully for your new vehicle policy without the need for an office visit. We appreciate your kind words and your trust in our services. If you ever need further assistance, please don't hesitate to reach out. ~ Susan"
Profile photo of Eryn Newnum

Eryn Newnum

February 6, 2025

5  out of  5
rating by Eryn Newnum
"Andres was kind, efficient and answered all my questions."
We responded:
"Eryn~ Thank you so much for your positive feedback! We are thrilled to hear that Andres was able to assist you effectively and provide the answers you needed. Your kind words mean a lot to us, and we will be sure to pass them along to Andres. We look forward to serving you again in the future! ~Susan"