State Farm® Insurance Agent Susan Collins

"Desmond ~ Thank you for your kind review! We're delighted to hear that Andrew provided you with such a positive experience. His politeness, knowledge, and guidance on optimizing your insurance benefits are exactly what we strive for at Susan Collins - State Farm. We're proud to have Andrew on our team and will certainly pass along your compliments to him. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you! ~ Susan"

"SkitTheOreo ~ Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Gisela provided you with exceptional customer service. Her attentiveness and efficiency, along with her bilingual abilities, truly make her a valuable asset to our team. As a matter of fact, she celebrates her 10-year anniversary with our agency at the end of September! Your kind words and 10/10 rating mean a lot to us. We'll be sure to pass along your compliments to Gisela. We look forward to serving you again in the future! ~ Susan"

"Antwain ~ Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience with our customer service. Our team works hard to ensure every customer feels valued and well taken care of, so it's wonderful to know we hit the mark for you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again soon! ~ Susan"

"Gatita ~ Thank you so much for your kind words and positive review! We're thrilled to hear that you had an amazing experience with our customer service team. It's great to know that we could help you save money while providing friendly and efficient service. Your satisfaction is our top priority, and your feedback truly means a lot to us. We look forward to serving you again in the future! ~ Susan"

"Maribel ~ ¡Gracias por tus comentarios! Nos alegra saber que nuestra agente de seguros fue profesional y amable, y que pudiste solucionar tus problemas. Si necesitas más ayuda, no dudes en contactarnos. ~ Susan Translation: Thank you for your feedback! We're delighted to hear that our insurance agent was professional and kind, and that you were able to resolve your issues. If you need any further assistance, please don't hesitate to reach out."

"Good morning, Hector ~ Thank you for taking your time to praise the assistance given to you by Jasline. We very much appreciate your kind review and are happy she was able to help you with your Insurance concerns. ~ Susan"

"Scott ~ Thank you so much for your glowing review! We are delighted to hear that Kizzy provided outstanding service to you and your family. Kizzy's dedication to ensuring that our clients receive the best coverage, combined with her empathy and compassion, truly embodies the values we strive for at Susan Collins - State Farm. We're thrilled to know that she took the time to understand your needs and delivered an exceptional experience. Your high recommendation means a great deal to us and to Kizzy, who will be very pleased to hear your kind words. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you for choosing State Farm, and for trusting us with your insurance needs. ~ Susan"

"Ivis ~ Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Edna was able to provide you with the assistance and support you needed. At Susan Collins - State Farm, we strive to exceed our customers' expectations and deliver outstanding service, and it's fantastic to know that Edna was able to do just that for you. Your kind words will be shared with Edna and the entire team. We're glad that we could help lift a big weight off your shoulders and provide clarity during your experience. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever need further assistance, please don't hesitate to reach out. Thank you once again for choosing State Farm! ~ Susan"

"Yerika ~ Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that Edna was able to assist you effectively and that her communication met your expectations. Your kind words mean a lot to us and motivate our team to continue delivering excellent service. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. ~ Susan"

"Emmie ~ Thank you so much for taking the time to leave such a wonderful review! 🌟 We're thrilled to hear that you had a great experience with Andres. His excellent communication skills and product knowledge are qualities we truly value and are glad they made a positive impact on your experience. Your recommendation means a lot to us and the entire Susan Collins State Farm Agency Team. If you ever need anything else, feel free to reach out. We look forward to serving you again in the future! ~ Susan"

"Thank you, El Lobo Dos, for your wonderful review and your 5-star rating. We are thrilled to hear that you had a great experience with our staff and service, especially with Edna Melendez. She is indeed a pleasure to work with. We appreciate your recommendation and your trust in the Susan Collins State Farm team. ~ Susan"

"Jennifer ~ Thank you for sharing your feedback. We deeply regret to hear about your experience and the concerns you've raised. After reviewing our records, we can confirm that the required documentation was provided on two separate occasions since we began working with you on 7/29/2024. It's possible there may have been some miscommunication or an issue with the delivery of the documents. We truly understand the importance of this documentation for your employment and are committed to resolving this matter promptly. Could you please reach out to us directly at susan@susancollins.biz or 407-273-4000 so we can verify the requirements and ensure you receive the necessary documents without further delay? Your satisfaction is our priority, and we appreciate the opportunity to make things right. ~ Susan"

"Alyse ~ Thank you so much for your heartfelt review and for being a loyal client for over 25 years! We are delighted to hear about your positive experience with our office and especially with Edna. Your kind words about her patience and compassion truly mean a lot to us. We're glad she could lift a weight off your shoulders during a stressful time. We are committed to seeing and hearing our clients, and your feedback reaffirms the hard work we put into our service. We will certainly share your praises with Edna and the entire team. Thank you once again for your continued trust and support. We look forward to serving you for many more years to come. ~ Susan"

"Danny ~ Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Jasline's proactive approach and dedication made such a significant impact on your visit. It's wonderful to know that her attentiveness and commitment to personalized assistance exceeded your expectations. We will be sure to pass along your kind words to her, as it will surely brighten her day. Your feedback motivates us to continue delivering exceptional service. We look forward to serving you again in the future. ~ Susan"

"Nancy ~ Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Andres Garcia provided you with quick and efficient care. We strive to offer the best service possible, and it’s always rewarding to hear positive feedback from our valued customers. We'll be sure to pass along your kind words to Andres. Thank you again for choosing our services, and we look forward to serving you again in the future! ~ Susan"

"Deborah ~ Thank you so much for taking the time to share your experience! We're thrilled to hear that Andres was able to assist you promptly and efficiently during such an important purchase. Our team strives to provide the best service possible, and it's wonderful to know that we've been able to meet your expectations over the years. Your kind words about Andres and the Susan Collins - State Farm agency means a lot to us. Congratulations on your new car, and please don't hesitate to reach out if you need any further assistance. Thank you again for your continued trust and support! ~ Susan"

"Doria ~ Thank you so much for your kind words! We truly appreciate your loyalty over the past 2 years. We're delighted to hear that you've consistently had positive experiences with the Susan Collins - State Farm office. Jasline will be thrilled to know she made a difference during your visit. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for your wonderful review! ~ Susan"

"Karla ~¡Muchas gracias por tu reseña positiva! Nos alegra saber que estás súper contenta y satisfecha con el servicio que seleccionaste para el seguro de tu carro. Nos enorgullece contar con un equipo excepcional, como Edna, quien se esfuerza por ser perfeccionista, amigable, responsable y atenta con nuestros clientes. Transmitiremos tus palabras de agradecimiento a Edna y al resto del equipo. Como un buen vecino Estamos encantados de poder brindarte un servicio de excelencia. Si tienes alguna otra pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias nuevamente y que tengas un excelente día! ~Susan"

"Amelia ~Thank you so much for your positive feedback! We're thrilled to hear that our service was helpful, convenient, and informative for you as a first-time car insurance policy holder. We strive to make the process as seamless as possible, and it's great to know that we succeeded in meeting your needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. ~ Susan "

"07/29/2024 Tom ~Thank you for reaching out to us and providing an update to your previous review. We are delighted to hear that Edna reached out to you regarding the pending change to one of your policies. It's wonderful to know that she not only remembered your previous conversation but also took the initiative to follow up with you. At Susan Collins State Farm we believe in providing excellent customer service, and Edna's dedication and attention to detail are a testament to that commitment. We appreciate your kind words and are thrilled that her efforts made you smile. We value your feedback and strive to continuously improve our services. If you have any further comments or suggestions, please don't hesitate to reach out. Thank you again for taking the time to update your review. We look forward to serving you in the future.~ Susan 06/04/2024 Tom ~ Thank you for taking the time to leave us 5-Star Google Review. We are glad to hear that Edna was able to assist you with your questions regarding your policy, potential changes, and available discounts. It's wonderful to know that she showed genuine interest in finding the best answers for your benefit. At Susan Collins State Farm, we strive to provide excellent customer service, and Edna's clarity and kindness are a true reflection of our commitment. We are grateful for your kind words and appreciate your recognition of her efforts. If you have any further questions or need assistance in the future, we are here to help and ensure that you have the best experience possible. Thanks again! ~ Susan "

"Andrea ~Thank you for taking the time to leave such a glowing review of Edna and our State Farm Agency! We're delighted to hear that Edna provided you with fantastic service. Her extensive knowledge and professionalism are qualities that we greatly value in our team members. We appreciate your kind words and the 5-star rating. Should you need any further assistance, please don't hesitate to reach out.~ Susan"

"Edward ~Thank you for sharing your positive experience with our customer support team! We're thrilled to hear that Jasline provided excellent care for your insurance needs and that you found working with her to be a pleasure. We greatly appreciate your feedback and look forward to serving you again in the future. ~ Susan"

"Ellen ~Thank you for taking the time to share your experience with us! We're glad to hear that Andres was able to provide you with the assistance you needed regarding your policy. We greatly appreciate your kind words about his patience, helpfulness, and pleasant demeanor. Our team aims to ensure that our customers feel supported and informed, so it's wonderful to know that your questions were answered and your policy concerns were successfully updated.~ Susan"

"Ernie ~ Thank you for the kind review. It has been my pleasure to help you with your insurance needs for more than 20 years! I will pass on your kind comments to Edna. Thanks again and take care of that beautiful family of yours! ~ Susan"

"Gj The Gman ~Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. We strive to provide excellent service to all our customers, and it's always rewarding to know that our efforts are appreciated. If you have any further comments or suggestions, please feel free to let us know. We look forward to serving you again in the future! ~Susan"